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Chapter: Introduction to E-Commerce • Total: 148 MCQs

MCQ 1 Application of E-commerce

Which of the following facilities are not included in support service ?

A the notice an reminders sent to the customer
B updates of a software
C provides online complaint registration to their customer
D put software drivers for their device
MCQ 2 E-commerce business Models

Which of the following models are used in examples of websites like www.incomtaxindia.gov.in?

A C2C
B G2B
C G2C
D G2G
MCQ 3 E-commerce business Models

Which of the following website is of C2B type?

A eBay.com
B Quickr.com
C OLX.com
D JeetLe.in
MCQ 4 Limitations of E-commerce

Which of the following options is not a limitation E-commerce?

A Privacy
B Resistance to change
C Team work
D Lack of trust
MCQ 5 Feature of E-commerce

Which of the following is not a feature of E-commers?

A no sharing information with competitors
B reduces the per transaction cost 
C reduces the time taken to perform an overall transaction
D Advering of the product is done electoronically.
MCQ 6 Internet

Which of the following is an example for online bookstore?

A Amazon
B IRCTC
C Gmail
D Yahoo
MCQ 7 Application of E-commerce

Which of the following is the process of buying and selling products by offering the customers to bid the price?

A Marketing
B Auction
C Bookshop
D Booking
MCQ 8 Internet

Which of the following is known as the process of conducting the banking transactions over the Internet?

A Auction
B Bidding
C Net banking
D WWW banking
MCQ 9 Internet

Which of the following is a feature of traditional commerce?

A Operates within a certain period of time or during business hours.
B Advertising of the product is done electronically.
C E-payment systems are used for receiving payment.
D Customers can browse through products and offers.
MCQ 10 Feature of E-commerce

Which of the following is a feature of E-Commerce?

A Operates within a certain period of time or during business hours.
B No sharing of information with competitors.
C Location renting or purchasing.
D Advertising of the product is done electronically.
MCQ 11 Advantages of E-commerce

Which of the following is not an advantage of E-Commerce?

A Lower cost
B Conduct business 24 x 7
C Security
D No geographical limitations
MCQ 12 Internet

Which of the following is a disadvantage of E-Commerce?

A Privacy
B Improved customer service
C Speed
D Conduct business 24 x 7
MCQ 13 Internet

Which of the following E-Commerce business model refers to business and organizations that sell products or services to consumers over the Internet using websites ?

A Business to Consumer (B2C)
B Business to Business (B2B)
C Consumer to Business (C2B)
D Government to Business (G2B)
MCQ 14 E-commerce business Models

Which of the following is a good example of C2C model?

A Auction sites
B E – Newspaper
C Online purchasing
D Information services
MCQ 15 Internet

Which of the following E-Commerce business model refers to E-Commerce activities involving transactions between and among the consumers?

A Government to Business (G2B)
B Consumer to Consumer (C2C)
C Business to Business (B2B)
D Business to Consumer (B2C)
MCQ 16 Internet

Which of the following E-Commerce business model involves reverse auctions where the consumers determine the prices of the products or services?

A Consumer to Business (C2B)
B Business to Business (B2B)
C Consumer to Consumer (C2C)
D Government to Business (G2B)
MCQ 17 Internet

Which of the following E-Commerce business model is also a part of E-Governance?

A Business to Business (B2B)
B Consumer to Business (C2B)
C Consumer to Consumer (C2C)
D Government to Citizen (G2C)
MCQ 18 Internet

Which of the following E-Commerce business model refers to online non-commercial communication between the Government agencies, organizations and departments with other Government agencies, organizations and departments?

A Business to Business (B2B)
B Consumer to Business (C2B)
C Government to Government (G2G)
D Consumer to Consumer (C2C)
MCQ 19 E-commerce business Models

WHICH NETWORK IS DEVELOPED BY THE GUJARAT GOVEREMNT TO PROVIDE INFORMSTION BY CITIZEN.

A GSWAN
B MSWAN
C ASWAN
D RSWAN
MCQ 20 E-commerce business Models

FROM THE FOLLOWING WHICH ARE THE EXAMPLES OF B2C E-COMMERCE BUSINESS MODEL.

A FABMART.COM
B FLIPKART.COM
C AMAZON.COM
D ALL OF THESE
MCQ 21 Limitations of E-commerce

FROM THE FOLLOWING WHICH IS A LIMITATION OF E-COMMERCE.

A CONDUCTS
B SPEED
C LIMITTAIONS
D SECURITY
MCQ 22 E-commerce business Models

WHICH E-COMMERCE BUSINESS MODEL REFERS TO ACTIVITES INVOLVING TRANSACTIONS BETWEEN CONSUMERS.

A GOVERNMENT
B BUSINESS
C CONSUMER
D GOVERNMENT TO BUSINESS
MCQ 23 Application of E-commerce

WHICH OF THE FOLLOWING IS THE PROCESS OF BUYING AND SELLING PRODUCTS BY OFFERING THE PRICE?

A AUCTION
B REGISTRATION
C BOOK STORE
D MARKETING AND SELLING
MCQ 24 Internet

GSWAN means

A Gujarat State wide Area Network
B Gujarat State Wild Area Network
C Gujarat State Wide App Network
D Gujarat State Wide Ad Network
MCQ 25 Internet

What is called buying and selling of products, services and information using electronic media?

A E-commerce
B commerce
C Traditional commerce
D None
MCQ 26 Internet

…………..is a modern business methodology that addresses to the needs of organizations, merchants and consumers in cutting costs while improving the quality of goods and services.

A E-commerce
B commerce
C Traditional commerce
D None
MCQ 27 Internet

Which are the large online bookstore websites?

A www.amazon.com
B www.buybooksindia.com
C www.bookshopofindia.com
D All of these
MCQ 28 Internet

............... creates a whole world of global village from where anyone can buy anything, anytime and anywhere.

A E-commerce
B commerce
C Traditional commerce
D None
MCQ 29 Internet

…………. includes trading of goods which comprises of marketing and selling, auction of goods, financial services like banking and insurance.

A E-commerce
B commerce
C Traditional commerce
D None
MCQ 30 Internet

………type of bookstores need a good website, displaying all the books categorywise, picture of the cover page, description of the books including the number of pages, price of the book, discounts and reviews of other customers.

A Online
B Offline
C Manual
D All of these
MCQ 31 Internet

The search of a book can be made by…………….

A book title
B author's name
C publication name
D All of these
MCQ 32 Internet

An electronic newspaper is also known as …………………..

A E-newspaper
B e-paper
C Electric paper
D Ele-paper
MCQ 33 Internet

……………..is a newspaper that exists on the Internet in digital form.

A electronic newspaper
B manual newspaper
C Offline newspaper
D All of these
MCQ 34 Internet

www.washingtonpost.com is an example of……………. Online newspaper.

A E-newspaper
B e-paper
C Electric paper
D Ele-paper
MCQ 35 Internet

An ……………is the process of buying and selling products or services to the highest bidder.

A auction
B Action
C Marketing
D Support services
MCQ 36 Internet

auction websites provide the platform for……………

A Buyer
B seller
C Market
D both a and b
MCQ 37 Internet

From the following which are the popular websites for online auctions?

A www.ebay.com
B www.ubid.com
C www.mybids.in and www.onlineauction.com
D All
MCQ 38 Internet

The customers select the products from the websites and put it in online …………..cart.

A Shopping
B Trolley
C Bucket
D All of these
MCQ 39 Internet

Which of the following is the Indian railways website for booking railway tickets?

A www.irctc.co.in
B www.irctc.com
C www.indianrailway.com
D www.ircct.co.in
MCQ 40 Internet

Once the ticket is booked the………… of the ticket is send on user's mail or through SMS.

A E-copy
B hard copy
C soft copy
D copy
MCQ 41 Internet

Which sites are popular and used for marketing and selling ?

A www.homeshop18.com
B www.flipkart.com, www.myntra.com
C www.makemytrip.com
D All of these
MCQ 42 Internet

Which of the following services, sent the notices and reminders to the customers by the companies or banks?

A Information
B Support
C Net banking
D marketing
MCQ 43 Internet

Software companies provide online support to the customers for any problems in ………of software.

A installation
B configuration
C use
D All of these
MCQ 44 Internet

What is also called as electronic banking?

A Net banking
B network banking
C e-banking
D banking
MCQ 45 Internet

………..banking is the process of conducting the banking transactions over the Internet.

A online
B offline
C simple
D network
MCQ 46 Internet

For online banking the customer is provided with a ……….. to login to the bank site.

A password
B a.c no.
C a/c name
D passwd
MCQ 47 Internet

In which type of commerce, the business have to complete within a single industry and limited geographical area?

A Traditional
B E-commerce
C commerce
D None of these
MCQ 48 Internet

The products that customers prefer to touch, smell or examine precisely are difficult to sell using …………..

A Traditional
B E-commerce
C commerce
D None of these
MCQ 49 Internet

The arrangement of products, store design and layout is called ……………..

A merchandising
B vendering
C shopping
D marketing
MCQ 50 Internet

Which are the online stores in India which are becoming quite popular?

A Flipcart, eBay, Snapdeal
B Amazon India, Myntra, Dominos
C PayTM, Jabong
D All
MCQ 51 Internet

What are the limitations (Disadvantages) of E-commerce?

A Security, Privacy
B Lack of trust, Initial Coast
C Resistance to change, Time for delivery of Products
D All of Above
MCQ 52 Internet

Which of the following refers to business and organizations that sells products or services to consumers over the Internet using websites?

A B2C
B B2B
C C2B
D C2C
MCQ 53 Internet

Which are the websites for B2C Models?

A amazon.com, rediff.com
B fabmart.com
C flipkart.com
D All of these
MCQ 54 Internet

What is the full form of ISBN?

A International Standard Book Number
B Internal Standard Book number
C International Study Book Number
D International Standard Booklate number
MCQ 55 Internet

To confirm the order, press the button ……………. through flipkart.com

A Place Order
B Book Order
C Confirm Order
D Order
MCQ 56 Internet

Which of the following refers to E-commerce activities between different business partners?

A B2C
B B2B
C C2B
D C2C
MCQ 57 Internet

Which are the website for B2B Model?

A Commodity.com
B tradeindia.com
C rediff.com
D Both a and b
MCQ 58 Internet

Which of the following refers to E-commerce activities involving transactions between and among the consumers?

A B2C
B B2B
C C2B
D C2C
MCQ 59 Internet

Which sites are the best example of C2C Model?

A Auctions
B Net banking
C Trade India
D Share bazar
MCQ 60 Internet

Which are the websites for C2C Model?

A Ebay.com
B OLX.com
C Quikr.com
D All of these
MCQ 61 Internet

Which of the following model involves reverse auctions where the consumers determine the prices of the products or services?

A B2C
B B2B
C C2B
D C2C
MCQ 62 Internet

Which are the websites for C2B Model?

A bidstall.com
B JeetLe.in
C Tradeindia.com
D Both a and b
MCQ 63 Internet

Which model's website enables the consumer to directly deal with each other through online auctions and advertisements?

A B2C
B B2B
C C2B
D C2C
MCQ 64 Internet

...........business model deals directly without the involvement of third party.

A B2C
B B2B
C C2B
D C2C
MCQ 65 Internet

Which business models are the parts of the E-governance?

A G2C
B G2B
C G2G
D All of these
MCQ 66 Internet

Which business model refers to the services and information provided by the government to the business organizations?

A B2C
B B2B
C CBG
D G2B
MCQ 67 Internet

…………..website has been developed by the Government of Gujarat?

A www.gswan.gov.in
B www.gspan.gov.in
C www.gujarat.gov.in
D All of above
MCQ 68 Internet

Which is the best website for G2B Model?

A www.incometax.in
B www.incometaxindia.gov.in
C www.incometax.gov.in
D None
MCQ 69 Internet

Which business model provides good and effective services to individual citizen?

A G2C
B G2B
C G2G
D G2G
MCQ 70 Internet

Which business models are widely used in E-commerce?

A B2C
B B2B
C C2C
D Both a and b
MCQ 71 Internet

In which E-commerce model, the consumers are other companies?

A B2B
B B2C
C C2C
D B2C
MCQ 72 Internet

In which E-commerce model, the consumers are individuals?

A B2C
B B2C
C B2C
D C2C
MCQ 73 Internet

Which of the following is not a common feature of traditional commerce?

A Operates within a certain period of time
B No sharing of information with competitors
C Reduces the per transaction cost
D Hiring of sales persons.
MCQ 74 Internet

E-newspaper is a new paper that exists on the internet in which of the following form?

A Text form
B Hard form
C digital form
D Traditional form
MCQ 75 Internet

Which of the following factor is not playing an important role for the growth of Ecommerce in India?

A Increase in use of mobile device
B Availability of much wider product range
C Busy lifestyles for traditional shopping
D Electronic devices without internet
MCQ 76 Internet

Which of the following factors are playing role for growth of E-commerce in India?

A Use of traditional Shopping
B Decrease in use of mobiles devices
C Broadband and 3G, 4G services
D Unavailability of much wider product range
MCQ 77 Internet

Which of the following means we can transfer the webpages from our computer to the webhost?

A FTP
B CTW
C ATP
D HTP
MCQ 78 Internet

Which of the following is the process of conducting the banking transactions over the internet?

A Whatsapp Banking
B Chat banking
C Group banking
D Online Banking
MCQ 79 Internet

Which of the following e-commerce business model is also a part of Egovernance?

A G2C
B B2B
C C2C
D C2B
MCQ 80 Internet

Commodity.com and tradeindia.com websites are an example of which Ecommerce business model?

A B2C
B B2B
C C2C
D C2B
MCQ 81 Application of E-commerce

Which one of the following services is not available with online banking?

A Deposit money through cheque
B Obtain statement for any credit or debit
C Find status of transaction
D Check account balance any time
MCQ 82 Internet

In which kind of commerce, the retail merchant with their years of experience create the store design which helps the customer to purchase a product?

A E-Commerce
B M-Commerce
C L-Commerce
D Traditional Commerce
MCQ 83 Internet

Which of the following websites is not a proper example of online book store?

A www.makemytrip.com
B www.buybooksindia.com
C www.amazon.com
D shopping.indiatimes.com
MCQ 84 Internet

Which E-Commerce business model enables the consumers to directly deal with each other through online auctions and classified advertisements without involvement of third party?

A B2C
B C2B
C B2B
D C2C
MCQ 85 Internet

By using which of the following E-Commerce business models, the sharing of information helps in reducing IT costs, streamline procedures and government offices can be more efficient?

A G2B
B G2G
C G2C
D B2C
MCQ 86 Internet

Which of the following E-Commerce business models enables the businesses to form E-relationship with their suppliers, distributors and other agents?

A B2B
B B2C
C C2B
D C2C
MCQ 87 Internet

In E-Commerce, which of the following are defined based on the parties involved and the type of business activities or services provided?

A templates
B websites
C e-Books
D Business Models
MCQ 88 Internet

Which of the following i is the process of buying and selling products or services by Offering the customers to bid the price and selling the product to the highest bidder?

A Marketing and Sling
B Information Service
C Auction
D Support Services
MCQ 89 Internet

‘www.myntra.com’ is an example of which area of E- Commerce activities?

A Online Auction
B Marketing and Selling
C Support Services
D Information Services
MCQ 90 Internet

With the help of which business model, the manufacturer can quickly communicate to the supplier about diminishing stock products?

A C2C
B C2B
C B2B
D B2C
MCQ 91 Key factors which are playing role for the growth of E-commerce in India

commodity.com and. tradeindia.com websites are an example of which E-commerce business model?

A Business to Consumer (B2C)
B Business to Business (B2B)
C Consumer.to Consumer (C2C)
D Consumer to Business (C2B)
MCQ 92 Internet

Which of the following facilities are provided by C2C E-commerce model?

A transactions between and among the consumers
B online auctions
C Both A and B
D None of the given
MCQ 93 Internet

Which of the following should be a primary concern for the buyer while buying things through E-commerce ?

A Price of the product
B Privacy
C Colour of the product
D None of the given
MCQ 94 Internet

The person who bid for a product which is placed by other sellers on online auction site is known as _______________

A Shopkeeper
B Auctioneer
C Bidder
D All of the given
MCQ 95 Internet

G2G refers to online communication between ________________________

A Government agencies, organizations and departments
B Other Government agencies, organizations and departments
C Both A and B
D Government organization and citizen
MCQ 96 Internet

What is the role of user in C2C (Consumer to Consumer) model of E-commerce ?

A business entities
B seller
C buyer
D B or C
MCQ 97 Internet

Which of the following information is provided by Government to Citizen (G2C) model ?

A various government department
B various welfare schemes
C application forms
D All of the given
MCQ 98 Internet

Which of the following step it taken to sell an item through an online auction site?

A purchase
B register with the site
C upload photo
D to give the cost of the product
MCQ 99 Internet

Which of the following most popular E-commerce model?

A B2B
B G2C
C C2C
D B2C
MCQ 100 Internet

Which of the following online support is provided by the software companies to their customers?

A in using a software
B in installing a software
C in configuring a software
D All of the given
MCQ 101 Internet

_______ includes services like online banking real estate services, travel services & many more.

A B2C
B B2B
C C2C
D C2B
MCQ 102 Internet

Which of the following is a C2C type web site?

A online bookstore web site
B online auctions web site
C online newspaper web site
D All of the given
MCQ 103 Internet

In Government to Government (G2G) model, the sharing of information help in _____________

A reducing IT costs
B streamline procedures
C making government offices more efficient
D All of the given
MCQ 104 Internet

The person intercepting the information from the internet and misusing the data is called as _______

A Master user
B Administrator
C Hackers
D Blockers
MCQ 105 Internet

Which of the following web site provides online auctions?

A www.ebay.com
B www.irctc.com
C www.eauction.com
D www.amazon.com
MCQ 106 Internet

For which reason the B2C model of E-commerce is most famous?

A The sellers can sell products directly to consumers
B Consumers can buy the products in a simplified manner
C Both A and B
D Government can sell its products easily
MCQ 107 Internet

Software vendors allow their licensed customers to download _____________

A software source code
B recent updates of the software
C algorithm of software
D All of the given
MCQ 108 Internet

_____________________ provides online information services.

A Educational institutes
B Universities
C Both A and B
D None of the given
MCQ 109 Internet

Which of the following represents customer to customer (C2C) model?

A www.OLX.com
B www.Quikr.com
C www.ebay.com
D All of the given
MCQ 110 Internet

Which E-governance model provide good and effective services to individual?

A G2C
B G2B
C G2G
D All of the given
MCQ 111 Internet

Which of the following services are provided by Net Banking?

A Pay various bills online
B Check account balance any time
C Transfer the money from one account to another
D All of the given
MCQ 112 Internet

______enables the business to form E-relationship with their suppliers, distributors and other agents.

A B2C
B C2C
C B2B
D C2B
MCQ 113 Internet

Which of the following E-commerce model consumer determines the prices of the products or services?

A Consumer to Consumer-C2C
B Consumer to Business-C2B
C Business to Business - B2B
D Government to Business-G2B
MCQ 114 Internet

Which of the following is an advantage of E-commerce?

A Conduct business 24 x 7
B Lower cost
C No boundaries
D All of the given
MCQ 115 Internet

In online shopping, the customers keeps/adds the product of their choices into ________________

A shopping box
B shopping cart
C attachment
D folder
MCQ 116 Internet

Which of the following represents B2C model?

A www.amazon.com
B www.google.com
C www.yahoo.com
D All of the given
MCQ 117 Internet

Which of the following service is not provided by Net banking?

A Pay various bills online
B To collect the cash without going to bank
C Check account balance at any time
D Transfer the money from one account to another
MCQ 118 Internet

The manufacturer using _______________can quickly communicate to the supplier about diminishing stock product, the supplier in turn can respond quickly to it.

A B2C
B B2B
C C2C
D C2B
MCQ 119 Internet

Which E-commerce model involves reverse auctions?

A C2C
B B2C
C C2B
D B2B
MCQ 120 Internet

Which of the following network has been developed by Gujarat government to assist its citizen?

A GUSWAN
B GWAN
C GUJWWW
D GSWAN
MCQ 121 Internet

Which of the following is/are feature/s of E-commerce?

A Payments on delivery option is available
B Goods are delivered to the customer within few days
C Reduces transaction cost
D All of the given
MCQ 122 Internet

In B2B E-commerce model both the seller and the buyer are ___________________

A government
B business entities
C purchaser
D None of the given
MCQ 123 Internet

Which of the following website provides online banking?

A www.onlinesbi.com
B www.centralbankofindia.co.in
C www.bankofbaroda.co.in
D All of the given
MCQ 124 Internet

________________model of E-commerce is an effective media for managing telemarketing, supply chain, procurement, just-in-time delivery, online services, etc.

A B2B
B C2B
C B2C
D C2C
MCQ 125 E-commerce business Models

Which of the following model can quickly communicate to supplier about diminishing stock product, the supplier in turn can respond quickly to it?

A B2C
B C2C
C B2B
D C2B
MCQ 126 Internet

Which of the following E-Commerce business model refers to activities between different business partners?

A Government to Business (G2B)
B Consumer to Business (C2B)
C Business to Business (B2B)
D Business to Consumer (B2C)
MCQ 127 Internet

who includes trading of goods which comprises of marketing and selling, auction of goods, financial services like banking and insurance.

A E-commerce
B commerce
C Traditional commerce
D None
MCQ 128 Internet

The person who places the product on the website is known as the ……………..

A Seller
B Bidder
C shop keeper
D Merchant
MCQ 129 Internet

The person who bids for a product on the website is known as the ……….

A Seller
B Bidder
C shop keeper
D Merchant
MCQ 130 Internet

Which types of facilities are provided by the Educational institutes and universities?

A results
B enrollment forms
C exam schedule
D All of these
MCQ 131 Internet

Which of the following is newspaper that exists on the internet in digital form?

A Internet-newspaper
B WWW-newspaper
C I-newspaper
D E-newspaper
MCQ 132 Internet

Which of the following can be defined as buying and selling of products, services and information using electronic media like Internet?

A Programming
B Business Model
C Smart Commerce
D E-Commerce
MCQ 133 Internet

Which of the following E-commerce model refers to the services and information provided by the government to the business organizations?

A G2C
B G2G
C Both A and B
D G2B
MCQ 134 Internet

The unwanted mails sent by marketing companies to the customers are called _______

A Worm
B Spam
C Attachment
D All of the given
MCQ 135 Internet

From which of the following protection should be provided in E-commerce?

A Hackers
B Transfer of data
C Viruses
D All of the given
MCQ 136 Internet

Which of the following provides facility of online auction?

A www.ebay.com
B www.mybids.in
C www.ubid.com
D All of the given
MCQ 137 Internet

Which of the following services are included in B2C model of E-commerce?

A Online retailing
B Online banking
C Real estate services
D All of the given
MCQ 138 E-commerce business Models

FROM THE FOLLOWING WHICH IS THE EXAMPLE OF CONSUMER TO BUSINESS MODEL?

A BIDSTALL.COM
B JEETLE.IN
C BOTH (A) & (B)
D FLIPKART.COM
MCQ 139 Internet

Which of the following services is not an example of information services?

A Students can view their results using website
B Educational institutes can provide examination schedule
C Notices or reminders sent to the customers by companies or banks
D BSNL sends online bills to customer
MCQ 140 Internet

In which kind of commerce, the businesses have to compete within a single industry and limited geographical area?

A E-Commerce
B M-Commerce
C L-Commerce
D Traditional Commerce
MCQ 141 Internet

Which business model has gained a high popularity amongst consumers due to simplified and fast way to buy products?

A B2C
B C2C
C C2B
D B2B
MCQ 142 Internet

Which of the following is not present in B2C E-commerce model?

A seller
B buyer
C agent
D None of the given
MCQ 143 Internet

The full form of GSWAN is

A Gujarat State World At Network
B Gujarat State With All Network
C Gujarat State Wide Area Network
D None of the given
MCQ 144 Internet

Which of the following can be done with online shopping cart?

A Customer can add the product in it.
B Customer can review the product and make necessary modification.
C Customer can remove the product.
D All of the given
MCQ 145 E-commerce in India

In India, how many precent Indian E-commerce business uses cash on delivery mechanism?

A 60
B 80
C 70
D 90
MCQ 146 Application of E-commerce

WHICH WERE THE FIRST APPLICATIONS OF E-COMMERCE WEBSITE ON INTERNET?

A E-NEWSPAPER
B BOOK SHOPS
C ONLINE AUCTIONS
D MARKETING
MCQ 147 Internet

In which kind of websites, any Internet user can become a Vendor or Purchaser?

A B2C
B C2C
C B2B
D C2B
MCQ 148 Most Popular business models

Which business model’s objective is to provide good and effective services to individual citizen?

A G2B
B G2C
C G2G
D B2C